Imagin you could use a box where all the tools of mediators are available. You could take that toolbox and choose any tool which is appropriate to manage your mediation case.

Your toolbox would look like that:

The content is:

1) Attitude: empathy, acceptance, authenticity
Neutrality

2) Prinziples: voluntariness, self responsibility, neutrality, openness, information, confidentiality

3) Structure: mediator is not involved in content decisions, logic of proceeding in phases

4) Methodology: understandig, intervention (in the sense of intermediation), negotiation
window 1/ window 2

5) Techniques: speach techniques: active listening, explaining, focussing, questioning (direct questions, echo questions, open questions, hypothetical questions, open questions, reflexive questions, strategical quetions, circular questions), non-violent communication, hearing meaasges about the personal needs, looping, normalising, paraphrasing, partialising, rededicating, miss hearing, translating, verbalising, repesting, summarising,
Negotiation techniques: anchoring, caucasing, negotiating rules of communication, meta-communication, moderation, chunking, reduction to facts, exchange of roles, setting, making transparent, deviding content and emotions, problem and personality, target agreement
Techniques of creativity ans association: exceeding the room for solutions, brainstorming (Brainwriting –walking), mind-mapping, visualisation, metaphores,
Techniques of conflict: doubling, questioning, imaginations (empty chair, walls), normalising, paradoxical intervention, change ofperspectives, reframing, hearing positive aspects, mirroring,  self persception against operception of others, confrontation, visualising, metaphores,
Forbidden techniques: arguing, some kind of questions (why), wrong communication about personality

6) Setting: round table, food, napkins,